Dr. Kalim Khan is currently the Director of Rizvi Institute of Management Studies & Research and is associated with the Institute for a decade now. It is due to his untiring and ceaseless efforts that the Institute has in a short span of time raised itself into the upper echelons of Management Institutes in the country. An academician by choice he entered the field of Management Education very early in his career. He is now a renowned brand in the field of Management Education and is especially known for his knowledge and expertise in the area of Quantitative Techniques and Marketing Research. In the last twelve years he has literally taught across the leading Management Institute affiliated to the University of Mumbai and his wealth includes more than a lakh of students serving corporate India and overseas. He is also a member on the Board of Advisory Committee of Central Depository Services Limited.

He completed his doctoral studies in the field of Quantitative Techniques in education from YCMOU. He is also a Management graduate from the prestigious Welingkar Institute of Management Studies and Research and a Production Engineer from M.H. Saboo Siddique College of Engineering. He has had corporate experience with Gabriel India Ltd. as Production Engineer and Sterlite Industries as Marketing Manager.

Dr. Kalim Khan is also one of the most sought after trainer in corporate India. He has been conducting regular training programmes in the areas of

1	Customer Experience Management
2	Sales Force Management
3	Marketing Analytics
4	Application of Quantitative Techniques for Decision Making
5	Problem Solving and Decision Making
6	Systems Management
7	Six Sigma
8	Quality Management

Some of the companies for which successful programmes have been conducted are

1	Godrej
2	TATA Communications
3	Della Tecnica
4	Philips
5	Colgate Palmolive
6	TATA Motors
7	Crompton Greaves
8	Mahindra & Mahindra
9	Airtel
10	BASF
11	Abbott Pharmaceuticals
12	Vector Projects
13	Shasun Pharma
14	Hinduja Group and others

He is also the co-author of two Best Selling Books on Customer Experience Management in the Indian context.

His maiden book “Where is My Ketchup?”  written along with his faculty colleague Prof. Cyrus Gonda has been on the best selling list of Crosswords, Oxford Bookstore and Strand. This book written in the form of story deals with the agony of pathetic customer service across sectors in the country. The book in a very lucid language demonstrates the importance of the vital ingredient of customer service in any marketing mix.

“Seal the Hole in the Bucket” is his second book again along with Prof. Cyrus M. Gonda. The book has received phenomenal accolades from practitioners and academicians in marketing for its attempt to restore the lost art of marketing. The book provides critical insights into marketing with the help of thirteen brilliant tenets that are an eye opener to any practitioner or student of marketing.

Dr. Kalim Khan regularly undertakes consultancy assignments in the areas of Systems Audit, 5S Audit, Quality Improvement and Branding for new and established corporate houses.

A firm believer in the concept of continuous improvement, he constantly upgrades his knowledge and skills in his areas of expertise. He is an avid reader and his reading range from Management to Fiction to his profound love for Urdu poetry.